AgelessRx: The Established Platform
AgelessRx is one of the largest longevity telehealth platforms in the US, with 200,000+ members and a broad catalog of treatments. They have significant media coverage and established pharmacy relationships. Their scale is an advantage for breadth of offering.
Their weaknesses are documented in public reviews. AgelessRx has a D- rating from the Better Business Bureau. Common complaints include slow support response (2-7 days by email, no phone support), billing disputes with subscriptions resuming after cancellation, and a lack of ongoing physician oversight after the initial prescription.
My Body Labs: Built Around the Gaps
My Body Labs is a newer platform built specifically around the patient experience gaps that AgelessRx and similar platforms have left open:
- Named care coordinator vs anonymous email support
- 4-hour response guarantee vs 2-7 day response times
- One flat monthly price vs separate fees for consultation, compound, and shipping
- 90-day physician review included vs one-time intake prescription
- Named pharmacy partner vs unspecified compounding source
Which Is Right for You
If you want the broadest catalog of treatments and established scale, AgelessRx may suit you. If you want a more personalized experience with guaranteed support response times, transparent pricing, and ongoing physician oversight, My Body Labs is designed for you. We built this platform for patients who tried the large platforms and found them impersonal.